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Old 08-13-2015, 10:01 AM
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Problem with American Express Starwood ad

Good afternoon:

For 2 mornings now I have been unable to get on to the forums site.

I enter and all I get is the American Express Starwood card ad. Sometimes it is across the top of the page, and others it is vertical along with left hand side of the page. No way to scroll down either. Just before the ad takes over, I briefly have seen the forums page.

Thank you.
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Old 08-14-2015, 04:45 PM
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Thank you we will investigate!

Paul
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Old 09-10-2015, 03:40 AM
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Sept. 10, 2015

Paul

I was contacted by Crochet2 this morning.. she is having trouble with the American Express ad again and cannot get into FC.

Anna
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Old 09-10-2015, 04:14 AM
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Location: Ohio
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I was contacted on FB and asked to post this.

AnnaInOhio and Crochet2 are having problems connecting to FC. If you look under the complaint/problem category, I complained about the American Express ad. We are both having the same problem again. Will you post on that thread and hopefully ibobbi will get it fixed quickly.

Roberta
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Old 09-10-2015, 05:13 AM
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Actually I am not having problems with American Express just shared that Crochet2 is having the problems she contacted me thru FB.

Anna
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Old 09-10-2015, 12:49 PM
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We will need some specifics.

Device type
Browser type and version
Description of the issue
SCREEN SHOTS of the whole page

I need this info so I can pass it along to tech. I can't just tell them there is a problem with the ad, because clearly only some people are having the problem.
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Old 09-17-2015, 03:54 PM
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Join Date: Apr 2004
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Hi!

Can't download photos. I figured out accidently how to fix it for me. Just hit the back button, and the regular forums menu will appear. If I have hit the "submit reply button" and I get the ad only, I then hit the back button and my post pops right up. So for me, I guess it is no longer a real problem.

Norma
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Old 09-25-2015, 04:37 PM
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Having the same problem with American Express. Have to hit the back button. Sometimes that doesn't work when starting up. Have to just close everything.
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Sueanne
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