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Old 12-10-2013, 07:50 PM
seleach's Avatar
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Join Date: Jun 2005
Location: Somewhere over the rainbow
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Members still can't get into FC

Members have not been able to access FC since Fri evening. Even though the site is back up and running.
They are getting pretty upset. Pootersmommy, LaurieS, AnnainOhio are 3 of them that I am hearing from. They all have tried several browsers. None can find FC.

Also a lot of them are finding that none of the links in emails are working.

Thanks for your help.
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Old 12-10-2013, 08:21 PM
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Seleach.

Have them clear the cache, perform a defrag, then reboot their computer, in that order.
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Old 12-11-2013, 02:36 AM
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Sharon

I'm finally back on this morning.. and to Miss Money Penny.. we had done all that, cleared out cookies, the whole kit and kaboodle.. it finally seems to have worked out this morning, didn't do anything different after last night. But glad to be back.

Anna
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Old 12-11-2013, 03:19 AM
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I just got on fairly easy since it went down; still takes longer than it did. It tries to go to it, but as it goes through all its checking for it and "waiting" for Family Corner to respond it still takes longer than it did. I have also tried the different browsers, did a defrag, disk cleanup and everything else, but about the same after it "tries". And to go from one page to another after I'm on it takes just as long.
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Old 12-11-2013, 05:11 AM
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However strange it may be, so happy to have you back with us again, Anna! With any luck, Pootersmommy and LaurieS, will be right behind you.
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Old 12-11-2013, 09:59 AM
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Anyone still having access issues after clearing their cache?
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Old 12-11-2013, 07:50 PM
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Join Date: Jun 2005
Location: Somewhere over the rainbow
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Most of the ones I was aware of are now back on. There is one I haven't heard from yet.

As for the problem of not getting newsletter. I had the addy in my contacts list and it still went to my spam mail. I clicked on the not spam box so I hope it goes directly to my inbox this weekend.

Also waiting to hear if members are still unable to use the links in emails.
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Old 12-12-2013, 04:28 AM
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Join Date: Jan 2004
Location: Ohio
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crochet2 ./Norma posted in WDYDFT-Dec
I am having a problem that I don't understand, on here. I always hit "reply" and don't the "quick reply" option. It takes me here to post my reply. But when I scroll down past the additional options, to "topic reveiw" I can see all the past posts.

Lately, there are "ads" that I can see in between some posts, and all the posts are "pushed" onto the right side in a thin column, not spread out across the page, and there is a large area of blank space.

Is anyone else getting this, or is it something that is just on my pages? Does anyone know how to get rid of this? It started before we "crashed", but I was hoping it would straighten itself out, and it hasn't.
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Old 12-12-2013, 01:45 PM
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I was able to get back on the games but when I make a new post it takes a long time to work............

hugs, train
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