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cat lover 05-02-2013 09:46 AM

missing & reappearing PM'S
 
This is the PM I received from Candy:


Hi,
When I first came back Bar-Bar left me a message that I saw and then it was gone. Wasn't in my private messages. Then a screen came up While I was in control panel With the missing messages a while later. Again it went and I don't know what it is or how to access it? please help. Thanks for any info you can give me.


Anyone know what to do? Thanks,


Debbie (cat lover)

IBcash 05-02-2013 09:54 AM

Thank you for the report. Candy, could you give me a step by step account of what you are doing to see the messages?

Candy 05-02-2013 09:47 PM

I didn't do anything I am aware of. I had 4 or so messages. Bar -Bar was the first one I got when I came back. I checked my control panel PM and it was not there. Then I read all my PM's One day I was in my control panel They have never been listed in my user control -private message. I was going to get out and all of sudden they popped up in different form. They were like a thread instead of individual posts.

IBcash 05-03-2013 08:30 AM

Hi Candy! I'm sorry, I'm not sure I'm getting everything right. This is what I understand:
You believe you should have four messages in your inbox but when you clicked into your inbox they weren't there (the inbox was empty).

Quote:

Originally Posted by Candy (Post 1110320)
... I checked my control panel PM and it was not there. Then I read all my PM's One day I was in my control panel They have never been listed in my user control -private message.

How did you read them after you couldn't see them in your inbox? Where were you seeing that you had four messages?

Quote:

Originally Posted by Candy (Post 1110320)
I was going to get out and all of sudden they popped up in different form. They were like a thread instead of individual posts.

They looked like threads inside your inbox instead of the usual private message look? Where were you seeing them?

Thank you!

seleach 05-12-2013 11:51 AM

Candy found her messages. They really weren't missing. She had gone into her profile without realizing it and saw messages there in the visitor section. She thought she had gone into the PM page.

Thank you for your help. Sorry about this mistake.

cat lover 05-13-2013 12:20 AM

Glad she found them! And thanks for letting us know!

IBcash 05-13-2013 09:42 AM

No problem! Glad everything works :tuppp:


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