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Site Feedback & Support Please use this area to report technical issues/problems you may be experiencing. If you have suggestions, feel free to post them here as well.

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Old 03-03-2012, 06:43 AM
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Post FC Technical Difficulties

I have been notified over the past week of members having trouble getting into FC. I have notified Tami (Ajrsmom) about this and we need to know in detail exactly what you are experiencing in order to get it fixed.

Please list below what you are having trouble with in accessing or posting to FC.

Thanks.

Anna
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Old 03-03-2012, 09:47 AM
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I've emailed them. Hopefully they can fix something to make access better. I told them that the allergy banner ad seems to be causing problems for some.

If you're having other problems, please let me know. Also, please let me know if you're using IE, Fire Fox....etc.

I'm using Fire Fox and right now I'm not having any problems on the forums but some ladies using IE are having trouble.

Thanks for your help!

Tami
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Old 03-04-2012, 06:19 AM
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I had trouble posting in the "How Do I . ." section. It just kept "spinning" but I think it finally took after three tries, although the page looks different than the usual FC page.
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Old 03-04-2012, 08:15 PM
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I've talked to Amanda and she said that the tech guys should take a look at things tomorrow. Hopefully we will hear something. I'll let you know if I do.
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Old 03-05-2012, 04:15 PM
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I used to have lots of trouble but since I started opening FC with Google Chrome instead of IE it's been fine.
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Old 03-05-2012, 07:01 PM
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I have Google Chrome and had trouble over the weekend but it is fine now.
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Old 03-06-2012, 05:03 AM
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Hi Ladies,

The tech people need to know specifically which ad seems to be causing the problem?

They want to know if it's this ad:


Is this the EpiPen food allergy order? (the first time I had lobster my eyes got puffy...) ?

If not, which one?
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Old 03-06-2012, 09:20 AM
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I just encountered a problem toeday at 1:21pm.. I opened the "How To" where Apricot wanted to know about printing in larger print and I got vBullentin in the upper left corner and nothing else but the question and link to the question I think?

Anna
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Old 03-07-2012, 01:14 PM
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First of all, the tech guys have removed the allergy ad so please let me know if that helps with the problems in that forum.


Thanks, Anna! This is exactly what I need to know when there is a problem like this that arises. I need to know where and when ...and what happened so that I can report it.

Now I will need to know if it's a reoccurring problem or just a one time glitch before I report it. I don't want to bug them for something that happens only once.
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Old 03-08-2012, 03:49 AM
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Tami

It happened again today at 7:50am

Here is the link in that I followed, perhaps it'll show you the same thing?

http://www.familycorner.com/forums/h...int-print.html

Anna
 
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