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-   -   FC Technical Difficulties (https://www.familycorner.com/forums/site-feedback-support/29713-fc-technical-difficulties.html)

AnnaInOhio 03-03-2012 06:43 AM

FC Technical Difficulties
 
I have been notified over the past week of members having trouble getting into FC. I have notified Tami (Ajrsmom) about this and we need to know in detail exactly what you are experiencing in order to get it fixed.

Please list below what you are having trouble with in accessing or posting to FC.

Thanks.

Anna
Moderator

ajrsmom 03-03-2012 09:47 AM

I've emailed them. Hopefully they can fix something to make access better. I told them that the allergy banner ad seems to be causing problems for some.

If you're having other problems, please let me know. Also, please let me know if you're using IE, Fire Fox....etc.

I'm using Fire Fox and right now I'm not having any problems on the forums but some ladies using IE are having trouble.

Thanks for your help!

Tami

apricot 03-04-2012 06:19 AM

I had trouble posting in the "How Do I . ." section. It just kept "spinning" but I think it finally took after three tries, although the page looks different than the usual FC page.

ajrsmom 03-04-2012 08:15 PM

I've talked to Amanda and she said that the tech guys should take a look at things tomorrow. Hopefully we will hear something. I'll let you know if I do.

jokir 03-05-2012 04:15 PM

I used to have lots of trouble but since I started opening FC with Google Chrome instead of IE it's been fine.

apricot 03-05-2012 07:01 PM

I have Google Chrome and had trouble over the weekend but it is fine now.

ajrsmom 03-06-2012 05:03 AM

Hi Ladies,

The tech people need to know specifically which ad seems to be causing the problem?

They want to know if it's this ad:


Is this the EpiPen food allergy order? (the first time I had lobster my eyes got puffy...) ?

If not, which one?

AnnaInOhio 03-06-2012 09:20 AM

I just encountered a problem toeday at 1:21pm.. I opened the "How To" where Apricot wanted to know about printing in larger print and I got vBullentin in the upper left corner and nothing else but the question and link to the question I think?

Anna

ajrsmom 03-07-2012 01:14 PM

First of all, the tech guys have removed the allergy ad so please let me know if that helps with the problems in that forum.


Thanks, Anna! This is exactly what I need to know when there is a problem like this that arises. I need to know where and when ...and what happened so that I can report it.

Now I will need to know if it's a reoccurring problem or just a one time glitch before I report it. I don't want to bug them for something that happens only once.

AnnaInOhio 03-08-2012 03:49 AM

Tami

It happened again today at 7:50am

Here is the link in that I followed, perhaps it'll show you the same thing?

http://www.familycorner.com/forums/h...int-print.html

Anna


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