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AnnaInOhio 06-09-2006 12:49 PM

Shell Gas Station

Yesterday dh went to the Shell next door to where we live in Columbus, OH. He bought $5.00 worth of gas for our lawn mower with our Visa debit card, using it as a credit card. I happened to be looking at our online banking statement today and saw that Shell charged us $1.00 for using our credit card at their pumps. I know inside if you buy something for $10.00 or less they are charging per an employee but nothing is posted inside or outside saying that. I am so angry, I will never use Shell again because of this. That's a heck of a profit and all the folks who run in there the day before pay day to get a couple dollar of gas to get to work on Friday, it's just not right.

Off my soap box now.


DeBora4BobbyL 06-09-2006 01:30 PM

Have you thought about calling the manager and asking about this? If you signed a receipt for $5 and nothing is posted, they should take off the $1. If not, call the Better Business Bureau. I would love to come to Columbus someday. There is a track that I want to go to. If I ever get down that way I'll remember the Shell gas station.

AnnaInOhio 06-09-2006 01:34 PM


dh went over there today and they are all foreigners from overseas Iran, Iraq? and don't speak very good english. They said we have to talk to the manager, whoever that is. I did email Shell Corp. and if I don't hear anything by Monday will be calling the Attorney Generals office. BBB has way too much red tape.


DeBora4BobbyL 06-09-2006 01:36 PM

Good for you!

They could be Indian too. I've noticed they are buying up a lot of gas stations around here.

MAMA3 06-09-2006 01:37 PM

It Is Petit Oil Company That Runs Shell! Chevron Did The Same Thing To Me Yesterday! I Used To Work For Petit Oil. Nothing Was Posted Where We Went Either.

DeBora4BobbyL 06-09-2006 02:04 PM

It seems illegal to me. I'd be mad too!

barbszy 06-09-2006 06:04 PM

I heard a clerk tell someone ahead of me in line the other day in the store that if you use your debit card, you get dinged with a $1 fee. No fee for credit cards, cash or check. :scare:

RobertaD 06-09-2006 06:37 PM

That isn't right if they are going to charge a processing fee for debt cards then it should be posted so you know and can decide before you get gas if you want to pay another way.

If you got a receipt at the pump I would go to your bank and disput they extra charge.


DeBora4BobbyL 06-09-2006 06:49 PM

I just remembered something and I had to call my DH and ask him about it. He said that when me make some purchases or order online the online banking statement will show that the charge as well as a $1 fee is pending. Then, the next day it has been removed. He said that he does not know why it show a $1 charge pending and then when it comes through, there is no $1 charge.

He said that if you call your bank and find out any information, let is know. He's curious as to why it shows that when he is looking at his statement online.

AnnaInOhio 06-10-2006 07:27 PM


That is exactly what happened here too. I looked online today (Saturday) and it is gone. However we bought gas at Speedway today and the $1.00 charge showed up there but not the gas charge yet. This is too weird.

My point yesterday which I got so wrapped in in the details is Pay Attention To All Bank Charges, those $1.00 charges can quickly add up if you are like we are and use your debit card for everything. We don't own a regular credit card anymore and only write checks for our bills ( soon to be getting rid of that too) with Bill Pay.

I really like online checking, I've only had it a couple weeks now but Wow! I can see everything going on on my bank statement and can copy checks, etc. right away.


DeBora4BobbyL 06-10-2006 07:34 PM

I don't know why I thought of that yesterday. I remember a while back my DH said they mysteriously come in and then mysteriously leave. I called him yesterday to make sure. He said that if you talk to your bank to please let us know what they say. We also use our debit card for everything except bills. DH sends checks off for that. Since I am going to school in a distant town, I use the ATM card to get enough cash for 2 weeks. I can only get just a few groceries at a time and don't want to use the debit card for every little purchase.

I'm glad you aren't going to have to battle this now.

DeBora4BobbyL 06-12-2006 11:11 AM

Anna, I called my bank and got a very nice lady! She told me that gas stations (I didn't even tell her the who; I just asked her the why) ususally will check to see if a dollar is available on the account to see if it is an open account before you get gas. Then, when you get gas, they will ask for the amount of gas that you got. So, the dollar is a way to verify your account. She stated that she didn't know why they do that, but that she noticed that it is usually gas stations.

Well, I learned something new.

MAMA3 06-24-2006 10:36 PM

Yeah It Is Gone!

ladyIris23 07-06-2006 10:49 AM

a $1 charge that is taken off the next day isn't bad. Here in our city if you use a debit card they charge you $50 yes $50 then the next day it is taken off and the actual amount you bought is charged. They say it is to prevent people from buying more gas than they have money on the card. it is only at pay at the pumps and only with debit cards.

AnnaInOhio 07-06-2006 11:22 AM


Wow, that's alot! I'm sure our state will probably be following that same principle eventually.

Another incident that happened recently at Shell (different station). I went to get gas at the pump, put in my card and it said see attendent. Tried again, same thing. Finally, aggravated I went in-he said Oh now with debit visa cards you must prepay inside. When they first installed the pump things to accept Visa, they advocated "Oh you'll never have to come inside again" now it's back to going inside to pay. I think alot of this whole hokey thing is that Visa is charging interest on the purchase so now they want you to use cash.


DeBora4BobbyL 07-06-2006 11:28 AM

OSI, you probably would have had heart failure if you had seen a $50 charge instead of $1. lol

I think I would be very upset if I got $20 worth of gas and a $50 charge caused my account to be overdrawn. DH and I are in different states much of the time and 2 $50 charges in one day would be a killer.

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