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Old 04-28-2006, 07:59 AM
Txchef_fran's Avatar
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Location: DFW, Texas
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Cancel Credit Cards..funny

DAVE RAMSEY WOULD LOVE THIS ONE!!
~~~~~~~~~~~~~~~~~~~
Cancel your credit cards...THIS IS SO FUNNY
Be sure and cancel your credit cards before you
die. This is so priceless,
and so easy to see happening, customer service
being what it is today. A
lady died this past January, and Citibank billed
her for February and March
for their annual service charges on her credit
card, and then added late
fees and interest on the monthly charge. The
balance had been $0.00, now is
somewhere around $60.00. A family member placed a
call to Citibank:
*nd
Family Member: ! "I am calling to tell you
that she died in January."
Bank: "The account was never closed and the
late fees and charges
still apply."
Family Member: "Maybe, you should turn it
over to collections."
Bank: "Since it is two months past due, it
already has been."
Family Member: So, what will they do when
they find out she is dead?"
Bank: "Either report her account to the
frauds division or report her
to the credit bureau, maybe both!"
Family Member: "Do you think God will be
mad at her?"
Bank: "Excuse me?"
Family Member: "Did you just get what I was
telling you - the part
about her being dead?"
Bank: "Sir, you'll have to speak to my
supervisor."
Supervisor gets on the phone:
Family Member: "I'm calling to tell you,
she died in January."
Bank: "The account was never closed and the
late fees and charges
still apply."
Family Member: "You mean you want to
collect from her estate?"
Bank: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew."
(Lawyer info given)
Bank: "Could you fax us a certificate of
death?"
Family Member: "Sure." (fax number is
given)
After they get the fax:
Bank: "Our system just isn't set-up for
death. I don't know what more
I can do to help."
Family Member: "Well, if you figure it out,
great! If not, you could
just keep billing her. I don't think she
will care."
Bank: "Well, the late fees and charges do
still apply."
Family Member: "Would you like her new
billing address?"
Bank: "That might help."
Family Member: "Odessa Memorial Cemetery,
Highway 129, Plot Number
69."
Bank: "Sir, that's a cemetery!"
Family Member: "What do you do with dead
people on your planet?"
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Old 04-28-2006, 12:05 PM
ajrsmom's Avatar
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Too funny!!

I really saw a show on this very topic earlier this month. I think it was the daughter who was trying to convince a credit card company that her father was dead---she got the same run-a-round!
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Old 05-06-2006, 11:29 AM
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I think that is why this is so funny--there is an element of truth to it. LOL Thanks for sharing!
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Old 05-06-2006, 07:16 PM
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Location: Australia
Posts: 24,200
Ahh you have to love red tape, it will bind us all eventually!
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Old 05-06-2006, 08:30 PM
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Location: Rhode Island
Posts: 1,878
That was funny!
I had a similar experience when my brother-in-law died last May. It took me almost a month to get around to cancelling his car insurance. When I informed them he was dead they cancelled the coverage and took away his good driver rate for the month he had been dead. Then they sent a bill for the increase in the premium due to the loss of the good driver rate!
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Old 05-07-2006, 06:19 PM
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That is funny. Can you believe that we live in such a world that people are run by computers and not computers run by people.
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Old 05-08-2006, 04:02 AM
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You have to love the level our society has 'advanced' to!!
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Old 05-08-2006, 08:07 AM
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When my grandmother passed away 20 yrs ago there was a credit on her phone bill for $.12 and the phone company typed up a post card and mailed it requesting to be contacted if we wanted a refund check cut. The postage on the post card was more than the refund amount plus they had paid someone to manually type up the card and then gave a toll free number to call to say yes or no on getting a refund for a $.12 credit.

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