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The Skinny On What
To Charge
While visiting a foreign country a few
years back I remember shopping around and seeing something I'd wanted to
purchase. The only problem was that, even if I were to ask how much the product
cost, I still wouldn't have known what the price was. Because quite simply
- I didn't speak the language.
Sometimes when you have this fabulous product or service, knowing how to
price it can seem a little foreign.
I always recommend that if you're trying to price a service or product that
is very similar to others on the market, find out what the other businesses
are charging. To find out this information, just pose as an interested customer.
That's another reason I love the Internet. Finding out what a competitor
charges has never been easier. Many times you can find their
pricing information right on their website.
I'll have to admit, the whole pricing thing can get so confusing. Let's say
you made this beautiful widget. Everyone that sees it is in total and complete
awe. When people ask the cost of what you are selling, you tell them the
price, and they get this stunned look on their face and say, "That's it?"
Now you know it didn't take you all
that long to make and the materials you use are practically free. What do
you do in this situation? Well, if I were you, I'd raise your price until
people stopped saying, "That's it?"
Now, let's say you make this painstakingly time-consuming craft. The materials
can only be bought from a small tribe in Africa. So of course, you have to
charge BIG money. Only problem is - no one buys, because who in their right
mind would pay that type of money for such a simple looking product?
One crafter, Beth Fisher, shares the formula she uses for pricing her handcrafted
items.
Cost of materials (at what I pay for them wholesale) + time (at minimum wage)
= cost of item.
Cost of item x 10% overhead = Wholesale price
Wholesale price x 30%markup = Retail price
Beth explains, "I've found that this is the fairest way to price my items,
both for me and for my customers. People in our area expect you to just take
the cost of materials, and double it for the retail price, but since I
hand-crochet and bead most of my items, the only way to get paid for my time
is the above method.
Haley Peter has a quilt repairing and finishing business called " A Stitch
In Time". For many years it was just a hobby, until recently when she decided
to turn it into a business. Haley explains, "I came across the problem of
pricing my services. So what I finally did was to make up survey forms. I
asked my customers, other quilters, friends, family and anyone else I could
find that would take a few minutes to answer my questionnaire." She basically
asked them what they thought was a fair prices for each quilting service.
After Haley got all of the surveys back she added up each service and divided
the total by the number of surveys (averaging) and she had her prices!
Missi White is the owner of "Secretary to go....you only call when you need
me!" It's an "off-site secretarial service providing for your on-site needs."
Missi started this business because, after working 12 years as a secretary,
she left to become a stay-at-home mom. However, she still had employers asking
her to do various projects because they knew she did such wonderful work.
The pricing dilemma hit Missi as well. "I was still apprehensive about charging
'too much' for such services. One particular client of mine is a small
architectural firm that operates as a non-profit ministry to churches and
seminaries. I never wanted to charge much more than the employer had paid
me as an employee." Missi's extremely supportive husband urged her to charge
almost $5 more per hour than she had been paid by the firm. Missi says, "I
felt guilty and approached the issue very gingerly. They were in a desperate
situation and gladly paid "whatever you need to charge!" I remained the sole
secretary for that firm working with an off-site arrangement for nearly 9
months!
Missi had another former employer call her in desperate need of her skills.
Since she would have to go into his office and work around her carpool schedule
and obtain babysitting for her preschooler, her husband once again advised
her to make sure she accounted for babysitting costs and add those as well.
"Again, I felt apprehensive," says Missi. "I gingerly told him my fee (which
was double what he had paid me when I was on his payroll) and he said
"fine....whatever you need to charge. I need help and I wanted YOU."
I think Missi sums up nicely the feelings you get when deciding what to charge.
"So......while I know that I am a fabulous secretary because I adhere to
the rules of the old school.....loyalty, hard work, thinking ahead of the
game.....I sometimes think I am being presumptuous and taking advantage of
a desperate situation to charge the fees that I do. I have learned I am very
low priced for the market in my area. I am learning that when someone SEEKS
ME OUT, they really want ME!!! And I do not have to work for them, so I can
charge to make it worth my time. The next time I get a request for STG's
services, I will be re-printing my fliers and raising my rates. You get what
you pay for, and I know I can give the quality work I am charging for!"
Many times as work-at-home moms we tend to undercharge. Guilt is a big factor
when deciding what to price. However, if you know in your heart you are providing
the type of service or product that can't be found on every street corner
and you are being pursued because of your skills, don't forget to add all
of your costs into your rates. You'll feel so much better about yourself
and you'll make more money. |