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Hi Bunnyboo,
I currently own a Sony camera and have owned two in the past so I will try to help you.
I'm assuming that you are using a USB cord that has been plugged into your camera and then into the computer?
I have to go to "my computer" on my computer, then you will see a little icon in the "My computer" area that represents your camera. My computer names mine "removable disk". If you click on this, you will see a file for your pictures...click on it. You might see the pictures or you might see another file...click on the file, continue until the pictures appear.
I'm not sure if you are running a photo shop program or not - I don't - when my pictures load, to the left of the pictures I see two blocks with way to save the pics, move the pics...etc.
Are you seeing this or something else? If you are, I can talk you through how to save them.
If not, can you explain to me what you are seeing?
Tami
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