I cannot figure out why you do not have a custom avatar box.
I just checked out your info. in the admin. panel and everything looks fine. I reset the buttons for your avatars, lets see if that happens to help.
Try logging completely out of FC, clearing your cookies and cache (temp. files) on your computer, then log back into FC and check to see if it appears.
Have you ever tried to load a custom avatar before this?
Do you have a way that you can send me a screen shot of what you are seeing? You can send it to
tami.rose@familycorner.com
I will stay here for a while to give you time to try this now, if you can.
Thanks,
Tami