moving slow

Momto3rdhds · #1 (**permalink**) 10-19-2007, 05:23 PM

I seem to be having problems with it taking a long time for threads to load once I click on them.
Does anyone else have this problem? Is there anything I can do to speed it up?

It is also very slow whem I hit Submit Post.

barbszy · #2 (**permalink**) 10-20-2007, 04:45 AM

Is this problem only on FamilyCorner or are you having trouble loading other websites as well? We'd need to know that before we can help you further.

Momto3rdhds · #3 (**permalink**) 10-20-2007, 05:00 AM

It is only on Family Corner that I am having these problems.

barbszy · #4 (**permalink**) 10-20-2007, 08:10 AM

Is this still happening even after you have logged out and logged back in?

Momto3rdhds · #5 (**permalink**) 10-20-2007, 08:24 AM

Yes, I just logged off and back on again to make sure.

**ajrsmom** · #6 (**permalink**) 10-20-2007, 04:19 PM

It's taking a long time on my end, too.

I'm going to pass this along to Amanda to see if there might be a background problem that I am not aware of.

In the meantime, try logging out of FC, clearing your cookies and cache and the log back into the forums. Sometimes this really helps.

Tami

ibbytravel · #7 (**permalink**) 06-10-2008, 01:18 PM

Thanks for posting about this. We're taking a look at it. I'll let you know if we find anything that might alleviate this.

JuCo · #8 (**permalink**) 06-16-2008, 03:52 PM

Members of FamilyCorner,

We are aware of the serious site performance issues you’ve been struggling with. This is a system-wide situation that many of our sites are experiencing. Our tech team is working hard to diagnose the problem and, as some of you have mentioned, this is a process that can take some time. We understand that this is very frustrating. We appreciate your patience as we working hard to identify the problem and find solutions.

Thank you,
JuCo

JuCo · #9 (**permalink**) 06-19-2008, 12:47 PM

Members of FamilyCorner,

As you may have noticed, the tech team has made progress on the site performance issues you’ve been struggling with. There may be some lingering issues that crop up intermittently. If so, please report them here. This will help our tech team track issues as they arise and more effectively find solutions. Again, we thank you for your patience.

Thank you.
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